Welcome to our home goods website. The following terms and conditions apply to your access to and use of this website, as well as any purchases of pillows and related products offered by BE IN HOME SARL SOCIETE EN LIQUIDATION.

Please read the following terms carefully before accessing the website, browsing products, or placing an order. By using this website or submitting an order, you agree to comply with all provisions set forth in these terms and conditions.

  1. Website Use
    You agree to use this website solely for lawful purposes and to comply with all applicable laws and regulations. You must not interfere with the website’s operation, compromise its security, or access information on the website without authorization.
    We reserve the right to adjust or update website content, product information, service features, and related policies based on business needs.
  2. Product Information
    We strive to ensure that product descriptions, images, prices, and related information on the website are accurate and complete. However, due to factors such as display devices, product batches, or other objective circumstances, actual products may differ slightly from their online representations.
    We reserve the right to modify or adjust product details if errors are discovered or if product availability changes.
  3. Orders and Purchases
    By submitting an order, you confirm that the information provided—including your name, contact details, shipping address, and payment information—is true and accurate.
    We reserve the right to refuse or cancel orders due to stock availability, order irregularities, payment issues, or other reasonable grounds. If an order is cancelled after payment has been made, we will process a refund in accordance with applicable procedures.
  4. Billing Terms
    All products on our website are sold on a “One-Time Purchase” basis.
    Upon purchasing a product and completing payment, you are liable only for the amount displayed on the order page and any applicable fees. We do not offer subscription services, nor do we perform automatic renewals, recurring charges, or repeat billing on your account.
    By submitting an order and completing payment, you authorize us to charge the one-time payment amount specified in the order. Any subsequent purchases require you to place a new order; no additional charges will be incurred automatically.
  5. Payment Methods
    We accept payments via secure payment methods. All payment information is securely processed by third-party payment service providers. To ensure transaction security, we do not store your full credit card number, bank card details, or payment security code (CVV).
    You are responsible for ensuring that the payment information submitted is accurate and valid, and that you have the legal authority to use the relevant payment method.
  6. Pricing and Payment
    Product prices displayed on the website are subject to change based on market conditions, product availability, or operational adjustments.
    Once an order is confirmed, it will be processed at the price displayed at the time of submission, unless there is an obvious pricing error or a legal requirement for adjustment.
    All applicable taxes and related fees will be clearly displayed on the checkout page.
  7. Shipping Policy
    We arrange product delivery based on order information. Order processing times, delivery times, and logistics-related details are governed by the shipping policy published on the website.
    Customers must provide an accurate delivery address. The customer may be held liable for delivery issues resulting from an incorrect or incomplete address, or the inability to receive the package.
  8. Returns and Refunds
    Customers may request a return or refund in accordance with the refund policy published on the website.
    To qualify for a return, products generally must remain unused and retain their original packaging and relevant order information. All return requests must comply with our return conditions and procedural requirements.
    Refunds will be processed via the original payment method following approval; the actual time for funds to be credited may vary depending on the payment provider’s processing procedures.
  9. Intellectual Property
    All content on this website—including but not limited to text, images, page designs, graphics, logos, and other materials—is protected by applicable laws.
    No individual or organization may copy, modify, distribute, or use such content for commercial purposes without authorization.
  10. User Responsibilities
    When using this website, you agree to:
    Provide truthful and accurate information;
    Refrain from engaging in any illegal activities;
    Refrain from attempting to compromise website security or interfere with other users’ normal use;
    Comply with these terms and relevant policy regulations.
    We reserve the right to restrict or terminate a user’s access if any violation of these rules is detected.
  11. Disclaimer
    We strive to ensure the stable operation of our website services but cannot guarantee that the site will remain free from technical glitches, network interruptions, or other uncontrollable factors.
    In the event of service interruptions caused by force majeure, third-party service issues, or factors beyond our control, we will take reasonable measures to address the situation.
  12. Updates to Terms
    We may update these Terms and Conditions in response to business developments, legal requirements, or changes to our services. Updated terms will be posted on the website and become effective as of the date of posting.
    We encourage you to review this page periodically to stay informed of the latest terms.

We appreciate your visit to and use of our website, and we remain committed to providing our customers with reliable products and a quality service experience.